OUR CANDLES

Each Warmth candle is handcrafted with 100% renewable soy wax, lead-free
cotton wicks and phthalate-free essential & perfume oil blends.


CANDLE CARE

Avoid tunneling and get the most of your Warmth product, by burning your candle
long enough to melt the entire surface of the candle. To prevent damage, stop use
when ¼” wax remains.

Keep wick trimmed at ¼” at all times to avoid soot and smoking.

To avoid soot, prolong the life of your candle and the fragrance in your home,
the best way to extinguish a candle is to use our wick dipper.

Step 1. With the end of the wick dipper push the lit wick beneath the melted wax.
Step 2. Pull the wick back out of the wax and straighten it after you extinguish it.


SHIPPING

Since Warmth Soy Candle Co. products are handcrafted to order, please allow a 1 week turnaround time from date of order to shipment. To preserve the quality of our products, during extreme temperatures, we reserve the right to either suspend shipping - OR - require signatures upon receipt. Warmth Soy Candle Co. will not be held responsible for shipments left in such conditions.

All orders are shipped USPS ground, unless overnight shipping is requested
for an additional charge.

All prices are listed in US dollars and are subject to change without notice.

USPS shipping costs are calculated at time of purchase and based on item
weights and dimensions.


RETURNS/DAMAGES/CLAIMS

Slight variations in each product are a part of the handcrafted process and are to be expected.

To ensure the freshest quality, every candle is hand poured to order. Therefore we do not accept returns or offer exchanges. All sales are final. Our 2oz. candles are a great way to sample all of our fragrances!

Refused shipments or unauthorized returns will be charged a 20% restocking fee plus all shipping costs.

Damages from shipping must be reported within 5 days of receipt of your shipment. Please forward a photograph of damaged goods with a full description to us. Warmth
Soy Candle Co. will file a complaint with carrier on your behalf. Refunds will not be given, we will replace the exact product if available or issue a credit towards a future order.

 

GIFT WRAP

Give the gift of Warmth!

Your candles will arrive securely wrapped in a 2-piece silver gift box embellished with a natural & silver cotton ribbon. Let us know at checkout if you would like us to ship directly to the lucky recipient.